Dead batteries in your Heat Pump thermostat are a common issue. Follow these emergency replacement steps.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Locate the battery compartment on your Heat Pump thermostat
Remove the old batteries and note the correct orientation for replacement
Install fresh high-quality alkaline batteries in your Heat Pump thermostat
If the Heat Pump thermostat still does not power on, check for corrosion on contacts
Our emergency team is available 24/7. Call now for immediate assistance.