Water leaking from your Heat Pump can cause serious damage. Follow these emergency steps to minimize harm.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn off power to the Heat Pump immediately to prevent electrical hazards
Locate the source of the leak on your Heat Pump and contain the water with towels or buckets
Check the Heat Pump condensate drain line for clogs causing water backup
Turn off the water supply to the Heat Pump if the leak is from a water-related component
Call for emergency Heat Pump service to prevent water damage to your home
Our emergency team is available 24/7. Call now for immediate assistance.