If you smell gas near your Heat Pump, follow these critical safety steps immediately to protect your household.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
DO NOT operate any electrical switches, including lights or the Heat Pump itself
Evacuate everyone from the building immediately and leave doors open
Do not use phones or any devices that could create a spark near the Heat Pump
Call your gas company and emergency services from outside the building
Do not re-enter the building until professionals confirm it is safe to do so
Our emergency team is available 24/7. Call now for immediate assistance.