Carbon monoxide from your Heat Pump is a life-threatening emergency. Follow these steps immediately.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Evacuate everyone from the building immediately if your CO alarm sounds
Call 911 from outside the building do not re-enter for any reason
Do not attempt to turn off or investigate the Heat Pump yourself
Seek medical attention if anyone is experiencing CO poisoning symptoms
Have your Heat Pump professionally inspected before using it again
Our emergency team is available 24/7. Call now for immediate assistance.