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EMERGENCY GUIDE

Heat Pump Overheating Emergency

Your Heat Pump is overheating. Follow these emergency steps to prevent damage and ensure safety.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off your Heat Pump immediately at the thermostat to prevent damage

2

Check and replace the Heat Pump air filter if dirty to improve airflow

3

Verify all Heat Pump supply registers are open and not blocked by furniture

4

Check the Heat Pump blower motor operation to ensure it is moving air properly

5

Call for emergency Heat Pump service as overheating can cause system failure

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.