A cracked heat exchanger in your Heat Pump is a serious emergency. Follow these steps immediately.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn off your Heat Pump immediately a cracked heat exchanger is a serious safety hazard
Look for soot around the Heat Pump burner compartment which may indicate a crack
Check for unusual odors like formaldehyde coming from Heat Pump registers
Do not operate the Heat Pump until the heat exchanger has been professionally inspected
Call for emergency Heat Pump service as cracked heat exchangers can leak carbon monoxide
Our emergency team is available 24/7. Call now for immediate assistance.