Your Heat Pump keeps shutting down unexpectedly. Use this emergency troubleshooting guide.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Note any error codes displayed on your Heat Pump control board before resetting
Check and replace the Heat Pump air filter as dirty filters cause overheating shutdowns
Verify the Heat Pump condensate drain is not clogged causing safety switch trips
Check for blocked Heat Pump vents or air intake that may trigger safety limits
Call for professional Heat Pump service to diagnose frequent shutdown causes
Our emergency team is available 24/7. Call now for immediate assistance.