Your Heat Pump drain pan is overflowing. Take these emergency steps to prevent water damage.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn off your Heat Pump to prevent water damage from continuing overflow
Clear standing water from the Heat Pump drain pan using a wet vacuum
Check the Heat Pump condensate drain line for clogs using a shop vacuum
Verify the Heat Pump drain pan is not cracked or rusted through
Call for Heat Pump service if the drain pan continues to overflow after clearing the line
Our emergency team is available 24/7. Call now for immediate assistance.