Your Heat Pump compressor has failed. Take these emergency steps to protect your system.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn off your Heat Pump at the thermostat to prevent further damage
Listen for unusual sounds from the Heat Pump compressor like clicking or grinding
Check if the Heat Pump compressor is hot to the touch indicating thermal overload
Verify the Heat Pump compressor capacitor is not swollen or failed
Call for professional Heat Pump service compressor failure typically requires replacement
Our emergency team is available 24/7. Call now for immediate assistance.