Your Heat Pump circulating pump has stopped working. Follow these emergency steps.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn off the Heat Pump to prevent overheating if the pump has stopped
Check if the Heat Pump circulating pump is hot to the touch indicating seized bearings
Listen for humming from the Heat Pump circulating pump indicating power but no rotation
Tap the Heat Pump circulating pump gently with a tool to free a stuck impeller
Call for Heat Pump service if the circulating pump does not resume operation
Our emergency team is available 24/7. Call now for immediate assistance.