A blocked Heat Pump vent is a serious safety issue. Take these emergency steps to restore proper ventilation.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn off your Heat Pump immediately to prevent dangerous gas buildup
Check the Heat Pump vent termination outside for visible blockages like snow or debris
Inspect the Heat Pump vent pipe throughout its length for disconnections or damage
Do not operate the Heat Pump until the vent blockage has been cleared
Call for professional Heat Pump service to inspect and clear the venting system
Our emergency team is available 24/7. Call now for immediate assistance.